Shipping policy
1. Order Processing
Orders are processed within 3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation by email.
2. Shipping Methods & Delivery Times
We offer Specialized Shipping:
- Specialized freight and specialized delivery equipment
- Curbside delivery
- Estimated delivery 15-20 business days.
- Please ensure your shipping address is correct. We are not responsible for delays or fees due to incorrect addresses.
3. Shipping Costs
- Included in your Chic-Sheds price
4. Delivery
- Once shipped, you will receive a shipping confirmation via email.
- Please ensure your shipping address is correct. We are not responsible for delays or fees due to incorrect addresses.
- Large shed kits require curbside delivery. It is the customer’s responsibility to move the package from the curb.
5. Damages & Missing Items
- Please inspect your package upon delivery. If your order arrives damaged or incomplete, a notification to that effect must by clearly indicated on the carrier bill of lading. Contact us within 48 hours with photos and detailled description of the damages/loss, and we will be glad to assist you.
- We are not responsible for damages caused by third-party shipping carriers after successful delivery.
6. Returns
Please refer to our returns and refunds policy Insert link here
7. Contact Us
For any shipping-related questions, please contact us.